Healthcare referral coordination

One Referral.
Multiple Healthcare Solutions.

One secure form connects patients to the right medical, psychiatric, substance use treatment, home-based, and community care.

Serving: Chicago, IL & surrounding suburbs — Cook, Lake & Will counties

HIPAA secure Same-day options Trusted by care teams

Referral preview

Routine · Home health

Received
PatientJ. Rivera, 72
ServiceWound care + PT
SourceMercy Hospital · Case Mgmt
UrgencyRoutine (5 days)
Provider matched in 2h 14m. Documents transmitted securely.

Not for emergencies. If this is a medical emergency, call 911. This form is for non-emergency referral coordination and does not guarantee acceptance, insurance coverage, emergency care, detox or treatment placement, or same-day care.

Our partners

Who should use this?

A single point of intake for the entire continuum of care — built for the teams and families who coordinate it.

Hospital discharge planner

Case manager

Nursing home social worker

Physician office

Assisted / supportive living staff

Home health agency

Family caregiver

Patient

Best-fit referrals

When to send a referral our way

Typical situations where our coordination team can move a patient forward quickly.

  • Post-discharge home health
  • Homebound primary care
  • Psychiatry or therapy
  • Substance use treatment support
  • Medication management
  • DME needs
  • Infectious disease follow-up
  • Housing, transportation, food, or caregiver resources

What we cover

Services we coordinate

From a single referral, we route patients to the right clinician or community partner.

See all services
  • Primary care home visits
  • Psychiatry & therapy
  • Substance use treatment & addiction support
  • Medication management
  • Home health referrals
  • Infectious disease
  • Durable medical equipment (DME)
  • Caregiver support & community resources
  • Housing & shared living support

Process

How it works

Four simple steps from referral to care.

1

Submit

Fill out one short referral form with patient and source details.

2

Review

Our coordination team reviews the request and confirms eligibility.

3

Connect

We match the patient with the right providers across our network.

4

Follow up

You receive confirmation and updates as care is started.

Why us

Why choose New Referral Hub

A trusted partner for care teams who want timely coordination, secure intake, and a broad network of healthcare and community services.

Faster placement

Same-day options for urgent referrals.

HIPAA compliant

Secure transmission of patient information.

One network

Medical, psychiatric, therapy, and community services in one place.

Patient-centered

Coordinated care that respects patients and families.

Secure intake

HTTPS-encrypted submissions.

HIPAA-conscious workflow

PHI handled per HIPAA standards.

Patient-centered coordination

Care that respects patients & families.

Broad partner network

Providers and community resources in one place.

Ready to make a referral?

Email us or submit your referral online. Our coordination team responds with an update within 24–48 hours.